Home Customer stories Labor Dr. Heidrich & Kollegen MVZ GmbH streamlines validation processes amidst change

Labor Dr. Heidrich & Kollegen MVZ GmbH streamlines validation processes amidst change

About Labor Dr. Heidrich & Kollegen

Laboratory Dr. Heidrich & colleagues is a cutting-edge, ultra-modern private medical laboratory in the heart of Hamburg, Germany. Their relocation and acquisition of new instruments prompted the need for a better way to conduct validations — one that’s faster, more accurate, and capable of reducing their manual workload.

1 Challenge

Relocation and new instrument acquisition

Labor Dr. Heidrich & Kollegen faced a significant challenge during their relocation and the acquisition of new hematology instruments, leading to a substantial volume of validations to be performed.

In response, they sought a solution that would save time, offer a comprehensive selection of statistical tests, deliver accurate calculations, and generate detailed reports automatically. Validation Manager emerged as the perfect fit, effectively meeting all these criteria.

2 The solution

Replacing spreadsheets with Validation Manager

Several laboratory members quickly adopted Validation Manager and soon could deliver significantly faster and more accurate results, together with the automatically generated project reports.

Validation Manager proved to be roughly twice as fast as traditional tools like Excel or spreadsheet editors, notably saving time in result review, analysis conclusions, and outlier detection, thanks to its efficient data handling and intuitive visualization.

Validation Manager’s versatility also made it easy for them to transition between different types of studies. The laboratory predominantly conducted quantitative studies, but can seamlessly carry out qualitative studies when needed e.g. due to a change of analysis, to determine a new cutoff rate or when a positive/negative qualitative result in microbiology is needed.

  • Our team have found tremendous value in using Validation Manager for regular/routine verifications and validations, and we look forward to exploring its capabilities further, especially with the upcoming integration of PCR instruments.

    Tina Gremmelsbacher,
    Quality Manager Representative

3 The result

Enhanced efficiency, accuracy, and accreditation success

The overall feedback from the laboratory has been overwhelmingly positive. Thanks to its time-saving quality, accuracy, and built-in guidance, Validation Manager has become a game-changer in their workflow.

Moreover, Validation Manager’s ease of use, coupled with responsive and helpful customer support also significantly reduces the learning curve for the laboratory team and saves valuable time in their daily operations.

On the other hand, the local accreditation organizations have warmly embraced and highly evaluated the reports produced by Validation Manager. This further attests to the solution’s credibility and reliability in meeting the standards set by external accrediting bodies.

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