Moving beyond the traditional approach: How Tartu University Hospital streamlines verification and validation workflows

Medical laboratory
Based in Estonia
They use Ascentry Validation Manager

About Tartu University Hospital

Tartu University Hospital is the largest health care provider in Estonia. Its central laboratory encompasses units of clinical chemistry, laboratory hematology, clinical microbiology, tuberculosis, immunology, tissue compatibility, and molecular diagnostics. The laboratory also oversees the quality of genetics and personalized medicine clinic.

1 The objective

Traditional approach yielding conflicting verification and validation results

Tartu University Hospital previously relied on Excel and other free solutions for verifications and validations, which often led to conflicting results. To address this, they implemented Validation Manager to standardize and streamline the processes.

2 The solution

Streamlining and standardizing verification and validation processes

The laboratory assigned two key users for Validation Manager: one to lead and another to assist when verifications need performing. This approach ensures program proficiency and prevents knowledge gaps among the staff.

Thanks to Validation Manager’s versatility and robust compatibility with a wide range of instruments, they can transfer data directly from the instruments or the middleware, completely eliminating the risk of errors associated with manual data entry.

Furthermore, the ability to upload custom report templates into Validation Manager ensures the standardization of their verification reports.

The laboratory also leverages Validation Manager’s training sessions, learning portal, and responsive support to facilitate a smooth implementation process and pave the way for success.

Since implementing Validation Manager, our laboratory has seen remarkable improvements in accuracy and efficiency. The streamlined processes and enhanced traceability have boosted our confidence in our data, paving the way for successful accreditation.

Piret Mihkelson, Laboratory Specialist and Kai Jõers,

Senior Laboratory Specialist
Validation Manager has revolutionized how we handle verifications and validations. By eliminating manual errors and standardizing our reports, we’ve not only reduced our workload but also gained confidence in our results. We highly recommend Validation Manager to fellow laboratories seeking to optimize their workflow.

Piret Mihkelson, Laboratory Specialist and Kai Jõers,

Senior Laboratory Specialist

3 The result

Less manual work, enhanced trust, and smoother accreditation

The implementation of Validation Manager has brought about significant improvements in their verifications and validations, notably:

Improved accuracy, reducing manual workload
Enhanced traceability for accreditation, fostering trust

Happy with the results, Tartu University Hospital laboratory has recommended Validation Manager to other Estonian laboratories. While mastering Validation Manager required some time and effort, it became significantly easier once they got into a rhythm. It has since proven to be a valuable tool for streamlining their verification and validation workflows. Looking ahead, they are optimistic that with regular use and growing experience, Validation Manager will further enhance their efficiency.