Your questions, answered.

Core labs, microbiology departments, POCT environments, and multi-site networks all benefit from improved connectivity, streamlined workflows, and stronger data management.

Ascentry standardizes connectivity and workflows across customer sites, reducing site-specific configurations and variability. This leads to faster onboarding, fewer integration issues, more consistent user experience, and lower post-deployment support and training needs.

By simplifying connectivity, verification, and workflow setup, Ascentry shortens the time from instrument installation to clinical use. Faster deployment helps vendors reach clinical adoption sooner and accelerate downstream reagent and service revenue.

Yes. By pairing your instruments with intelligent data management, automation, verification tools, and infection-control insights, you deliver a more complete, higher-value solution to your customers.

MDM enables centralized configuration management, harmonized workflows, and rapid rollout of standardized setups across multiple laboratories. This simplifies governance, supports consolidation, accelerates onboarding of new labs, and ensures consistent operations at network level.

Ascentry provides a vendor-neutral connectivity layer that centralizes analyzer integrations, expert-rule processing, and data harmonization. This reduces the need for LIS teams to build and maintain individual instrument interfaces, lowering development burden and accelerating deployments.

By adding advanced connectivity, workflow orchestration, auto-verification rules, real-time monitoring, and access to analytical data (flags, QC metrics, alerts), LIS vendors can deliver more comprehensive solutions to their customers and differentiate in competitive tenders.

Ascentry centralizes and standardizes instrument integration, allowing LIS teams to install new sites or instruments faster and with fewer custom developments. This shortens project timelines, simplifies support, and decreases ongoing maintenance.

Yes. Ascentry connects seamlessly with a wide range of laboratory instruments, ensuring smooth data integration regardless of manufacturer or model.

Yes. With standardized HL7 interfacing, Ascentry supports interoperability in line with international standards.

Yes. Ascentry solutions scale from single-site laboratories to high-volume, multi-site laboratory networks and health systems meeting operational demands with consistent performance and reliability.

Yes. Our solutions are built for interoperability and support a wide range of LIS platforms, instruments, and diagnostic systems to ensure seamless connectivity in diverse lab environments.

Yes. Ascentry is designed for interoperability with modern and legacy LIS platforms. Our modular, standards-aligned architecture connects seamlessly with LIS/HIS systems, analyzers, and POCT environments without disrupting existing workflows.

Yes. Ascentry simplifies onboarding and harmonizes workflows to support network expansion.

No. Ascentry supports interoperability and avoids vendor lock-in, allowing integration with your current infrastructure.

Yes. Our solutions embed IEC 62304, ISO 13485, HIPAA, and GDPR standards to support regulatory confidence at scale.

We apply security-by-design principles, encrypted databases, and regular audits to protect sensitive health data.

Absolutely. Our products are designed for regulated clinical environments and follow global standards for data security, validation, risk management, and quality systems.

Ascentry follows security-by-design principles and supports regulated environments with traceability, audit readiness, and robust data management practices. Our platforms align with relevant global standards and are built to operate reliably in CAP, CLIA, and ISO-driven settings when required by the laboratory.

Yes. Our modular architecture and standardized templates make it easy to deploy across multiple labs without disrupting operations.

No. Ascentry minimizes the need for custom builds by offering flexible, modular solutions that adapt to your instruments and workflows. This reduces engineering effort and ongoing support costs.

Yes. We support co-development and OEM models, enabling vendors to integrate Ascentry solutions into their offerings or deliver them as value-added components.

Yes. Our architecture scales from single laboratories to large hospital networks. Ascentry supports centralized oversight, harmonized workflows, and consistent data management across distributed environments, enabling LIS vendors to serve complex diagnostic ecosystems effectively.

We offer continuous enhancements, security updates, and customer-centric support to ensure long-term performance and alignment with evolving regulatory and operational requirements.

As a Validation Manager customer, you don’t just get the software but also receive a comprehensive onboarding process to help you get started easily. In short, the onboarding process include three phases:

• The kick-off phase, where we ensure that we are on the same page on how you’ll start using Validation Manager and what needs to be done to make it easy. We will also set up your Validation Manager so that it’s ready for your verifications.
• The training phase, where we ensure that you know how to get your first verifications done in Validation Manager.
• The check-up phase, where we help you get more out of Validation Manager.

The idea is to get forward in sessions that are small enough for your time management. You’ll learn things that you can use right now in your work. And you also get concrete help in getting your job done.

Learn more about Validation Manager’s comprehensive onboarding process here.

Validation Manager customers can reach our support specialists by email or by submitting a support ticket through the chat feature in Validation Manager.

We also provide a Support Portal (available 24/7 for our customers) with self-help resources including:

• service manual and user instructions, statistical handbook
• release notes about the updates made

Labs can use Validation Manager for both large projects such as the introduction of new instrumentation following a tender and for all the many smaller verification that are constantly ongoing such as measurement of uncertainty, lot-to-lot or calibration variation, precision, and comparisons.

Validation Manager can be implemented into a wide variety of disciplines/specialties such as Clinical Chemistry, Haematology, Coagulation, Immunology, Immunochemistry, Molecular and Microbiology labs/departments, and more.

Cloud-based software is all about providing an uninterrupted, reliable service and making information security a major focus. By providing Validation Manager as a cloud-based solution, we ensure that our customers can enjoy a comprehensive, high-performance solution with a low total cost of ownership — all while keeping their data safe, their interactions secure, and their businesses protected.

As Validation Manager is cloud-based, it doesn’t need to be installed anywhere and can be run on an internet browser. Your lab’s IT department doesn’t need to manage the service on your own servers. We take care of everything from deployment to backups, security and so on.

Excellent question. Validation Manager is a new way for your lab to conduct verifications. Unlike the traditional approach that strongly relies on Excel spreadsheets, Validation Manager enables your lab to automate, digitalize, standardize and centralize your verifications. The bottomline? Your lab can:

• achieve financial gains and make financial savings through increased efficiency
• increase diagnostic quality with less effort

Read up on how Validation Manager can help you get your verifications done faster, with less effort.

Lab Composer is a software solution designed to orchestrate and optimize data flows. It centralizes information (patient results, IQC…) from various systems and instruments to provide a comprehensive and consistent view of processes, thereby improving productivity and the quality of analyses.

Lab Composer is designed to seamlessly interface with all LIS and instruments. Our drivers are developed to ensure smooth, secure, and optimized communication, enabling efficient data processing and reliable connectivity across your laboratory ecosystem.

Yes. Lab Composer is fully designed for multi-site environments. It centralizes the monitoring of workflows and data across multiple laboratories, providing harmonized management and complete traceability, regardless of the number of sites or their location.

Lab Composer covers the entire analytical cycle: pre-analytical, analytical, and post-analytical. It monitors connection flows, patient results, quality controls, expert rules, turnaround times (TAT), patient moving averages, as well as numerous real-time indicators and alerts. This comprehensive oversight helps laboratories streamline processes and minimize the risk of errors.

Lab Composer ensures complete traceability of data and actions, meeting the requirements of ISO standards and current regulatory frameworks.

POC Controller is an IT solution designed to connect and integrate patient data and quality control (QC) information from POCT instruments. It enables efficient management of staff certifications, QC data, and provides laboratories with clear oversight of testing activities performed across decentralized sites.

Yes. POC Controller is designed to be fully interoperable with all POCT device manufacturers. Our drivers are developed to ensure optimized connectivity and smooth, secure integration of data.

POC Controller provides complete traceability of all received results and actions performed through the middleware. It simplifies audits by delivering full visibility into operations and data, ensuring compliance with regulatory standards and quality requirements.

POC Controller includes user management features, enabling tracking of certifications and access control. It allows labs to manage certification cycles, schedule renewals, and generate alerts to ensure compliance and maintain operator readiness.

Yes, Infection Tracker is connected to your LIS system, all data in the LIS system can be sent to Infection Tracker and thus be used for generation of alerts, reports etc. Typically all bacteriology, virology, mycology data and any test results from culture, molecular biology, serology can be intergrated in Infection Tracker. In fact, there is no limit to the data that can be included, with Infection Tracker we will evidently focus on all items used for Infection prevention and control.

This is a very much appreciated features of the Infection Tracker solution: detection of patients at risk of developping an infection. Not only can Infection Tracker warn you about a previous MDRO carrier being readmitted at your facility, Infection Tracker can also warn you about patients being readmitted who were in contact with MDRO carriers. You will always have a full overview of patients at risk.

Yes, Infection Tracker provides several options to filter out patients by department, facility, building. You can also systematically apply those filters to focus on the patients you need to follow-up.

Infection Tracker has a dedicated statistics module to manage data extraction. This powerful tool allows you to export all test results and patient data in only a few seconds. Every data field in the software is available for export, graphs, trend analysis,…Also, the surveillance data and forms you would have completed are available for export in different formats.

Yes, with Infection Tracker the users have full autonomy to set up their reports in multiple and flexible formats. You can adapt these reports to meet the recepients needs and choose the timing to release the reports. This can be monthly, weekly, daily,… any timing is possible.